Passenger Reservation Counters in Southern Railway to be opened at five locations to facilitate booking of tickets in Special Trains

Indian Railways has introduced 200 timetabled trains from 1st June, 2020. As part of this Southern Railway has announced Train no: 02076/02075 (Trivandrum- Kozhikode- Trivandrum Jan Shatabti Spl), Train no: 02082/02081 (Trivandrum- Kannur- Trivandrum Jan Shatabti Spl), Train no: 06346/06345 (Trivandrum – Lokmanya Tilak- Trivandrum spl), Train no: 02284/02283 (Delhi Nizamuddin- Ernakulam –Delhi Nizamuddin Duronto spl weekly), 02617/02618 (Ernakulam- Delhi Nizamuddin- Ernakulam SF spl) that are scheduled to run from 1st of June and also Rajdhani special trains have already been introduced between Newdelhi- Trivandrum and New Delhi- Dr.MGR Chennai Central.

In order to facilitate booking of tickets in these Rajdhani Special trains which are in service now and in special trains scheduled to run from 1st of June, Reservation counter will be open from tomorrow (22-5-2020) from 08:00 A.M at Dr.MGR Chennai Central, Trivandrum, Ernakulam jn, Kozhikode and Mangalore jn  with minimum 2 counters. Of this two counters, one will be open for issuing of tickets against cash/cards only and the other counter will be dedicated for concessions, Passes and vouchers, etc.

Persons visiting the reservation counters at these locations are advised to follow all health advisories such as wearing of masks, maintaining social distancing while waiting at the queue. This shall be enforced strictly. Railway administration has arranged for proper sanitization of the precincts of reservation counter and sanitizer dispenser will be provided at the entry point to the reservation counter.

In order to keep the crowd minimal and to ensure social distancing and also considering the extended time limit of six months from date of journey for claiming refund for PRS tickets booked for journey  from 21st March, 2020 onwards, no refund shall be paid as of now at these reservation counters. The dates for these refunds of trains cancelled on Covid19 account will be intimated shortly.