Southern Railway has been equipping itself systemically to render quality transport solutions to face the challenges posed by Corona lockdown.  Parcel Cargo Express train (PCET), a concept that has been reintroduced by Indian Railways has received wide acclaim in Southern Railway.  The zone has launched SETU (Swift & Efficient Transport of Utilities), a 24*7 dedicated helpline number 90253 42449 that can be accessed by customers seeking assistance for booking parcels from different locations and with varied requirements.  Information regarding Parcel specials are updated in Southern Railway website(www.sr.indianrailways.gov.in)  with prominent scroll on homepage.   Information was disseminated through attractive posts in the Official Twitter and Facebook handles and a Special Team was created to carry out concerted parcel marketing efforts. 

The intensive marketing efforts have paid well, with the zone transporting, amongst other things, 73.87 tonnes of medicines  and 46.55 tonnes of medical equipments.  With this, Southern Railway has totally dispatched 120.413 tonnes of medical supplies and medical equipments alone upto 18th April, 2020.

Southern Railway is committed to ensure seamless transport of all essential commodities in this hour of need.