To ease the difficulties during the lockdown, Parcel Cargo Express Trains were introduced for transportation of commodities throughout India. Chennai Division of Southern Railway took all efforts towards maximizing the utility of these services by regular updating of Information regarding Parcel Specials in Southern Railway official website ( and with prominent scroll on homepage.


Exclusive website was created ( and Mobile Android App also being launched with easy access to all details of parcel special trains in the Division. Information was disseminated through attractive posts in the Official Twitter handles and a Special Team was created to carry out concerted parcel marketing efforts. More than 150 new customers were contacted with information regarding Parcel Specials duly marketing them. A Customer database has been created with regular follow-up.


As a result, till date, 75 tonnes of medicines and medical equipments were transported by Chennai Division. Firms like Abbott, etc have preferred Railway transport during this lockdown period. First consignment of Amazon left Chennai today with 2640 kgs of medical goods towards Bhopal and New  Delhi.